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Data Protection and Information Security in Utilities and Energy Companies

Learn more about the GRC solutions from Akarion

Infrastructure service providers are facing significant challenges in the areas of information security and data protection. The high requirements, rapidly increasing complexity and large number of parties involved make it an enormous challenge to implement these practices.
DATA PROTECTION AND INFORMATION SECURITY FOR UTILITIES

Challenges and solutions for utility companies

Utilities, energy suppliers and other municipal supply companies are important for a country's infrastructure because they provide electricity and water to the population. It is important to keep the supply secure and to gain citizens' trust. Information security and data protection are important to prevent risks such as cyber attacks, blackouts and data misuse.


However, many municipal utilities and companies face challenges in establishing information security and data protection. There is often no clear structure or strategy, which leads to unequal protection, especially in corporate groups. While parent companies have strict data protection and security guidelines, subsidiaries often don't.
The GDPR, data breaches and group audits also increase the requirements. Also, many departments, data processes and contacts must be coordinated.

DATA FLOWS AND GDPR

Transparency and compliance challenges for municipal companies

Companies often lack visibility of their internal data flows, leading to a serious lack of transparency in processes and data processing. As a result, the allocation of roles in accordance with the GDPR remains unclear and the susceptibility to errors in the processing of requests for information or objections increases. Municipal organisations that process large amounts of personal data and have intensive customer contact are particularly affected by these risks.

In addition to these general challenges, municipal companies face a high level of regulation, including laws such as ELWOG, EAG, NISG and TKG. These legal requirements place a considerable burden on the organisation. Extraordinary data processing in the context of research and development projects - for example in the areas of prosumers, smart cities, smart grids, e-mobility and virtual power plants - adds to the complexity. New obligations and data processing procedures related to whistleblowing add to the challenges.

EFFICIENT IS AND DP SOLUTIONS

Akarion's GRC Cloud for Information Security and Data Privacy

Given the number of regulatory requirements and the associated data processing, there is simply no alternative to an effective information security and privacy management system to ensure compliance. Many companies rely on strong partners for the development and ongoing operation of such management systems.

At Akarion, we want to be that strong partner. As a SaaS solution, the GRC Cloud can be used immediately without any set-up costs or implementation effort. Thanks to the intuitive user interface and tutorial videos, you will be able to use every module of the GRC Cloud immediately.Despite its ease of use, the GRC Cloud has the depth and functionality required for an ISMS or DSMS:

  • Logical and modular structure and active support in setting up and operating an ISMS and DSMS,
  • Client separation with the ability to replicate content, roles and permissions with central administration without full admin access to data,
  • Extensive template creation options,
  • Overview and management of all data recipients, processors, common controllers and tasks,
  • Graphical overview of data flows based on actual processing activities,
  • the ability to actively manage audits, and
  • Customisable reporting options are just some of the features of the Akarion GRC Cloud.

With the ISO 27001 certification of the Akarion GRC Cloud, our customers can at any time provide transparent proof of the maturity of their DSMS and ISMS that is recognised by auditors. The Information Security Module and Data Protection Module can also be easily extended with our Whistleblowing and Business Continuity Management modules.

Akarion is a strong partner when it comes to data protection and information security.

Utilities that implement their Information Security Management System with the Akarion GRC Cloud.

Request now

Do you want to implement an efficient and innovative ISMS/Data Protection Management System in a public utility?

Contact our experts for an initial assessment of your needs and the solutions offered by Akarion.

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Piotr W. Nürnberg
Head of Sales Management
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